FAQ's

1. How long will it take for my order to ship?

Normal shipping times are between 7-15 days. If you don't receive your products in that time period contact johnny@jtwood.works with your order number.

2. What is your refund policy?

Click here to read about refunds, exchanges, where to ship your returns, what can and can't be refunded, and more.

3. Where are you based?

I'm in New York.

4. Do you do any projects that don't involve kumiko?

Yes! Although I love making kumiko and think it's very beautiful, I understand that it doesn't belong in every project. I've made dozens of projects in the past including furniture and home decor items.

5. Do you do collabs?

I love collaborating with other makers and artists! Send me an email (johnny@jtwood.works) with your ideas and let's make something cool together.

6. Do you make custom kumiko artwork?

Yes! Send me an email (johnny@jtwood.works) with your ideas and we can work through all the details of your custom piece.

7. Can you make custom products for me?

I occasianly offer limited runs of various products like kumiko jigs and strips made from different species of wood. Feel free to reach out if you'd like something specific.

8. What tools do you recommend to get started in kumiko?

One of the nice things about kumiko is that you don't need many tools to get started. The main tools you need are a Japanese pull saw and a sharp chisel. You'll also need Kumiko Jigs to cut pieces with precise angles. As far as making jigumi (the gridwork for kumiko) you can use a Kumiko Table Saw Sled or you can cut the joints by hand.

9. Do you sell your products wholesale?

Yes! Are you a school or store that would like to offer classes or kumiko products in your shop? Send me an email (johnny@jtwood.works) including what you'd like to order and we'll discuss details from there.

10. Where will you be teaching next?

As of right now I don't have any upcoming in-person classes. You can check out my classes page for more detail on online classes and my downloadable course.